Refund policy
Returns and Refunds Policy
We do not accept returns or refunds.
All sales are final, except in the rare case where an item arrives damaged or incorrect. In those situations, contact us immediately with clear photos so we can review the issue and offer a resolution if applicable.
Damages or Wrong Items
Please inspect your order upon arrival. If your item is damaged or you received the wrong product, contact us right away so we can assess the situation. Claims made after a reasonable period may not be accepted.
Non Returnable Items
Because all sales are final, no items are eligible for return. This includes but is not limited to:
• Sale items
• Gift cards
• Personal care items
• Custom or personalized products
• Perishables or hazardous goods
Contact
For any issues or questions regarding your order, reach out to us at autongtrading@gmail.com